QLIMS Business Intelligence Suite

With the adoption of new generation Business Intelligence (BI) tools, QLIMS brings business intelligence to the people that generate results, analyse data and make decisions. The QLIMS BI Suite is powered by leading BI Solutions provider QlikSense, a next-generation self-service data visualization application that empowers users to easily create a range of flexible, interactive visualizations that drive exploration and discovery through intuition.
Comprehensive BI Tools offer a range of benefits to business users:

• It empowers business users at all levels to create innovative Key Performance Indicators (KPI's) and conduct predictive analysis without requiring detailed technical knowledge. 
• Find meaningful data points without having to go through a range of spreadsheets
• Users do not have to write complex SQL queries to create graphic metrics, meters and tables this can be done with a simple drag and drop to create reports providing valuable information on laboratory performance and ensuring efficient allocation of resources
• With a simple click-of-a-button get a view of your laboratory’s current business, division of operational costs, income structure and easily drill-down into more detailed information

By utilising the Qlik Sense platform, OnQ Software enables its customers to truly take a step towards being more data driven, through;

• Pre-configured intuitive and interactive visualisations highlighting key laboratory metrics such as, batch, sample and test turnaround time’s, customer work analysis, cost analysis, site sampling analysis, cost per sample, error rates and more.
• User-Driven Creations with the ability to build your own visualisations to tailor information to your lab.
• Ability to connect to other systems and aggregate data alongside QLIMS. For example; Financial/ERP Systems.
• Quickly displaying information for operational and management reporting
• Provides a centralised information hub for collaboration and communication, sharing of relevant analyses in an organised controlled manner
• Anytime, anywhere access to all capabilities on any device

QLIMS BI truly extends OnQ Software's philosophy of breaking down silos and enabling the laboratory to do its best!

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QLIMS Customer Portal

One of the major challenges faced by laboratories is the ability to directly and easily communicate with customers and/or collaborators through a secure digital channel. The hassle of putting through paper submissions, consistently contacting the laboratories regarding results associated with sample submissions puts a dent on the customer experience.

Keeping these issues in mind, the team at OnQ Software have used their expertise to create an innovative and easy-to-use Customer Portal. This solution ensures a hassle-free experience for the laboratory while keeping the customer happy.

How does it work?

Each client is provided with secured and restricted access to the portal, seeing only what they need to see/what is allowed by the lab. As the customer portal is directly linked up with the QLIMS database used by the laboratory, once the samples are submitted through the portal they turn up in QLIMS ready to be received, tested and the results churned out. Once the testing has been competed by the lab, the staff in charge can then directly fill in the results or attach a report which when published is automatically accessible to the customer on a read-only basis.  

The customer/submitter/clinician/collaborator also has a history of their reports which further takes a load off the laboratory in terms of answering requests for historical data.

The QLIMS Customer Portal offers the following key benefits:

The results?

According to Anne-Marie Curle, Food Technologist and QC Management at Baiada Poultry (one of our long term customers), "In the old world we received hundreds of handwritten QA testing submissions every week, which needed to be manually entered into our database. Now our processing plants are able to book their submissions directly into the QLIMS system. That has freed up a full time staff member to be more hands on, on the bench, rather than tied up with paperwork".

The QLIMS Customer Portal reduces paperwork, consumes less time, ensures security, traceability and provides a central portal for a customer and Laboratory to formally interact with each other.

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